FREQUENTLY ASKED QUESTIONS
GENERAL QUESTIONS
As One Global is an online community for families and couples offering benefits such as giveaways and events to our members
While our membership benefits might seem too good to be true, As One Global is definitely not a scam. We are a registered Australian business with an ABN (16 913 349 665) and permit numbers for all of our draws.
We are always trying to make the checkout experience as easy as possible. Unfortunately, PayPal is not one of the payment gateways that we use at the moment.
The message you have received is from a fake/scam account. We never contact any of our winners on social media and we never ask our community for personal details via Instagram or Facebook.
Please block and report the account that contacted you and do not click any links that they send you.
Our official Instagram account is @as_one_global
The account is likely to be a scam if they are a private account, have very few posts, have requested to follow you or have very few likes on their posts.
Our Facebook account is a business page and therefore we cannot send friend requests. If you receive a friend request from an As One Global account, please block and report them.
DRAWS/GIVEAWAYS
We stream all of the draws live on our Facebook page. You can like our Facebook page to ensure you never miss a live stream.
You must be 18 or over to enter. Our draws are valid to all Australian states, excluding South Australia. Some recent changes in the gaming regulations in SA means we can longer offer our draws to the state’s residents.
You can find your entry numbers in your online account. Once logged in you’ll see your entry numbers on your Account Dashboard.
As we are conducting a trade promotional giveaway, we are not required to set a limit on the number of entrants. However we do cap each draw to give everyone the best chance of winning.
As we are conducting a trade promotional giveaway, we are not required to set a limit on the number of entrants. However we do cap each draw to give everyone the best chance of winning.
Yes. After a name is drawn out for a prize, that name is placed back into the barrel for all subsequent prizes.
We stream all of our draws live on our Facebook page, you can watch these at anytime. We also update our website with a list of winners.
VIP SUBSCRIPTION
Yes, your payment will be automatically debited from your card each month. You’ll get a confirmation email each time your payment is received with your receipt.
As a VIP member, the entries that you earn accumulate. For example, a Standard VIP member ($39.99/month) gets 2 entries each month. So, in the first month of your membership, you receive 2 entries in every draw that we hold that month. Then, after your second payment, you will have 4 entries in every draw for that month. And then 6 entries after the third payment and so on…
Yes, you can cancel your VIP subscription at anytime.
To cancel your VIP membership. Please be very sure before cancelling as your accumulated entries will be reset to ZERO and you will be removed from all upcoming draws.
As a VIP member you are automatically entered into EVERY draw that we hold. To see how many entries you have in each draw please log into your online account page
If your subscription fails, you’ll receive an email from us to let you know. We will then automatically try a few more times over the following week. If all of these fail, your account will be placed on a temporary hold.
To make a payment, you’ll need to access your online account. This will reactivate your subscription and reinstate all of your accumulated entries.
You can update your payment details in your online account.
The member discounts can be accessed through your online account.
EVENTS
Everyone is welcome at our events! You don’t need to be a member to attend however members do receive special benefits such as food and discounted tickets